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Report a road problem

Pickens County, South Carolina

To report a pothole or damaged road in Pickens County, S.C., first find out who maintains it. For a county road, use the county’s reporting portal at FixingCountyRoads.com or call Pickens County Roads and Bridges at (864) 898-5934. For a state highway or state secondary road, send SCDOT a Maintenance Work Request online or call 1-855-GO-SCDOT (855-467-2368). Streets inside city or town limits go to that city or town.

Checked against county and SCDOT sources on .

Report a county roadFixingCountyRoads.com Call Roads and Bridges(864) 898-5934 State highway? Call SCDOT1-855-GO-SCDOT

Who maintains your road

Three levels of government maintain roads in Pickens County. A report goes fastest when it reaches the one that owns the road.

Kind of roadMaintained byWhere to report
Numbered state and U.S. highways, such as SC 8, SC 11, SC 93, US 123, SC 153, US 178 and SC 183SCDOTMaintenance Work Request or 1-855-GO-SCDOT
State secondary roads, which include many named rural roadsSCDOTMaintenance Work Request or 1-855-GO-SCDOT
County roads, including roads in unincorporated areas like Dacusville and SunsetPickens County Roads and BridgesFixingCountyRoads.com or (864) 898-5934
Streets inside city or town limitsEasley, Clemson, Pickens, Liberty, Central, Norris or Six MileThat city or town’s public works department or town hall

Not sure? The county’s road maintenance site has a map showing who maintains each road. You can also look the road up in SCDOT’s Roadway Information Street Finder: choose Pickens County and search by street name. If you still can’t tell, call Pickens County Roads and Bridges at (864) 898-5934.

For the major highways, see the Pickens County roads guide.

Report a county road

Pickens County takes reports through its Road Maintenance Resident Observed Issues (R.O.I.) portal. Go to FixingCountyRoads.com, open the road issue reporter, drop a pin where the problem is, and describe it. The same site lists upcoming paving projects.

You can also reach Pickens County Roads and Bridges directly.

Report a state highway or state road

SCDOT maintains more than 41,000 miles of South Carolina roads, including the numbered highways through Pickens County. Its online Maintenance Work Request doesn’t need an account.

  1. Tap the map to mark where the problem is.
  2. Pick a category, describe the problem, and add a photo if you have one.
  3. Add your name and phone or email so crews can follow up.
  4. Submit. SCDOT emails you a confirmation.

Prefer the phone? Call SCDOT Customer Service at 1-855-GO-SCDOT (855-467-2368) or (803) 737-1200, Monday to Friday, 8:30 a.m. to 5:00 p.m.

Report a city or town street

Streets inside city or town limits are maintained by that city or town.

For Central or Norris, call town hall.

What to put in your report

If it’s dangerous right now, such as a washed-out road, a deep hole in a travel lane, or a tree blocking the road, call 911 first.

If a pothole damaged your car

On state-maintained roads, follow SCDOT’s damage claims instructions. On county roads, call Pickens County Roads and Bridges at (864) 898-5934 and ask how to file.

Questions people ask

How do I report a pothole in Pickens County, SC?

On a county road, report it at FixingCountyRoads.com or call Pickens County Roads and Bridges at (864) 898-5934. On a state road, use SCDOT’s Maintenance Work Request or call 1-855-GO-SCDOT. Inside city or town limits, contact that city or town.

What is FixingCountyRoads.com?

It is the web address for Pickens County’s Road Maintenance Resident Observed Issues (R.O.I.) portal. It opens the county’s road maintenance site, where you drop a pin on a map, describe the problem, and can see upcoming paving projects. Open FixingCountyRoads.com.

Is fixcountyroads.com run by Pickens County?

No. Fix County Roads (fixcountyroads.com) is an independent public-awareness site with a free game about the county’s roads. The county’s official reporting portal is FixingCountyRoads.com.

How can I tell if my road is a state road or a county road?

Look it up in SCDOT’s Roadway Information Street Finder. Choose Pickens County, then search by street name. If it is listed as state maintained, report it to SCDOT. If you still can’t tell, call Pickens County Roads and Bridges at (864) 898-5934.

Who fixes Highway 11, 123, 178 and the other numbered highways in Pickens County?

SCDOT maintains numbered state and U.S. highways, including SC 8, SC 11, SC 93, US 123, SC 153, US 178 and SC 183. Report problems on them through SCDOT’s Maintenance Work Request or at 1-855-GO-SCDOT.

What is the phone number for Pickens County Roads and Bridges?

(864) 898-5934. The office is at 186-A County Farm Road, Pickens, SC 29671, and takes email at pcroadsandbridges@co.pickens.sc.us.

How do I contact SCDOT about a road in Pickens County?

Call SCDOT Customer Service at 1-855-GO-SCDOT (855-467-2368) or (803) 737-1200, Monday to Friday, 8:30 a.m. to 5:00 p.m., or submit a Maintenance Work Request online. No account is needed.

A pothole damaged my car. Can I file a claim?

For state-maintained roads, follow SCDOT’s damage claims instructions. For county roads, call Pickens County Roads and Bridges at (864) 898-5934 and ask how to file.

Who do I contact about funding for road repairs?

Road funding is set by Pickens County Council. See Contact County Council for every member’s phone number and the meeting times.

Want the roads fixed for good?

Reporting gets one pothole patched. Paving budgets are decided by Pickens County Council. Contact your county councilman and ask what the county will spend to keep its roads up.

Pickens Pothole Panic: a red car dodging potholes on Highway 11 past Pumpkintown General Store & Cafe and Aunt Sue’s Country Corner, below Table Rock

Pickens Pothole Panic

A free browser game about the state of our roads. Dodge potholes, road crews and deer across six Pickens County highways.

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