To report a pothole or damaged road in Pickens County, S.C., first find out who maintains it. For a county road, use the county’s reporting portal at FixingCountyRoads.com or call Pickens County Roads and Bridges at (864) 898-5934. For a state highway or state secondary road, send SCDOT a Maintenance Work Request online or call 1-855-GO-SCDOT (855-467-2368). Streets inside city or town limits go to that city or town.
Checked against county and SCDOT sources on .
Who maintains your road
Three levels of government maintain roads in Pickens County. A report goes fastest when it reaches the one that owns the road.
| Kind of road | Maintained by | Where to report |
|---|---|---|
| Numbered state and U.S. highways, such as SC 8, SC 11, SC 93, US 123, SC 153, US 178 and SC 183 | SCDOT | Maintenance Work Request or 1-855-GO-SCDOT |
| State secondary roads, which include many named rural roads | SCDOT | Maintenance Work Request or 1-855-GO-SCDOT |
| County roads, including roads in unincorporated areas like Dacusville and Sunset | Pickens County Roads and Bridges | FixingCountyRoads.com or (864) 898-5934 |
| Streets inside city or town limits | Easley, Clemson, Pickens, Liberty, Central, Norris or Six Mile | That city or town’s public works department or town hall |
Not sure? The county’s road maintenance site has a map showing who maintains each road. You can also look the road up in SCDOT’s Roadway Information Street Finder: choose Pickens County and search by street name. If you still can’t tell, call Pickens County Roads and Bridges at (864) 898-5934.
For the major highways, see the Pickens County roads guide.
Report a county road
Pickens County takes reports through its Road Maintenance Resident Observed Issues (R.O.I.) portal. Go to FixingCountyRoads.com, open the road issue reporter, drop a pin where the problem is, and describe it. The same site lists upcoming paving projects.
You can also reach Pickens County Roads and Bridges directly.
- Phone: (864) 898-5934
- Email: pcroadsandbridges@co.pickens.sc.us
- Office: 186-A County Farm Road, Pickens, SC 29671
Report a state highway or state road
SCDOT maintains more than 41,000 miles of South Carolina roads, including the numbered highways through Pickens County. Its online Maintenance Work Request doesn’t need an account.
- Tap the map to mark where the problem is.
- Pick a category, describe the problem, and add a photo if you have one.
- Add your name and phone or email so crews can follow up.
- Submit. SCDOT emails you a confirmation.
Prefer the phone? Call SCDOT Customer Service at 1-855-GO-SCDOT (855-467-2368) or (803) 737-1200, Monday to Friday, 8:30 a.m. to 5:00 p.m.
Report a city or town street
Streets inside city or town limits are maintained by that city or town.
- Easley (Public Works)
- Clemson (Street Maintenance)
- Pickens (city) (Public Works)
- Liberty (City of Liberty)
- Six Mile (Town of Six Mile)
For Central or Norris, call town hall.
What to put in your report
- The road name and the nearest house number or cross street, or a pin on the map.
- Which direction and lane the problem is in.
- What it is: a pothole, a washout, a sinking shoulder, a blocked ditch or drain, a fallen tree, or a missing sign.
- How big it is and whether it’s causing damage or forcing cars into the other lane.
- A photo, if you can take one safely. Never stop in a travel lane to get it.
- Your phone or email, so the crew can ask a follow-up question.
If it’s dangerous right now, such as a washed-out road, a deep hole in a travel lane, or a tree blocking the road, call 911 first.
If a pothole damaged your car
On state-maintained roads, follow SCDOT’s damage claims instructions. On county roads, call Pickens County Roads and Bridges at (864) 898-5934 and ask how to file.
Questions people ask
How do I report a pothole in Pickens County, SC?
On a county road, report it at FixingCountyRoads.com or call Pickens County Roads and Bridges at (864) 898-5934. On a state road, use SCDOT’s Maintenance Work Request or call 1-855-GO-SCDOT. Inside city or town limits, contact that city or town.
What is FixingCountyRoads.com?
It is the web address for Pickens County’s Road Maintenance Resident Observed Issues (R.O.I.) portal. It opens the county’s road maintenance site, where you drop a pin on a map, describe the problem, and can see upcoming paving projects. Open FixingCountyRoads.com.
Is fixcountyroads.com run by Pickens County?
No. Fix County Roads (fixcountyroads.com) is an independent public-awareness site with a free game about the county’s roads. The county’s official reporting portal is FixingCountyRoads.com.
How can I tell if my road is a state road or a county road?
Look it up in SCDOT’s Roadway Information Street Finder. Choose Pickens County, then search by street name. If it is listed as state maintained, report it to SCDOT. If you still can’t tell, call Pickens County Roads and Bridges at (864) 898-5934.
Who fixes Highway 11, 123, 178 and the other numbered highways in Pickens County?
SCDOT maintains numbered state and U.S. highways, including SC 8, SC 11, SC 93, US 123, SC 153, US 178 and SC 183. Report problems on them through SCDOT’s Maintenance Work Request or at 1-855-GO-SCDOT.
What is the phone number for Pickens County Roads and Bridges?
(864) 898-5934. The office is at 186-A County Farm Road, Pickens, SC 29671, and takes email at pcroadsandbridges@co.pickens.sc.us.
How do I contact SCDOT about a road in Pickens County?
Call SCDOT Customer Service at 1-855-GO-SCDOT (855-467-2368) or (803) 737-1200, Monday to Friday, 8:30 a.m. to 5:00 p.m., or submit a Maintenance Work Request online. No account is needed.
A pothole damaged my car. Can I file a claim?
For state-maintained roads, follow SCDOT’s damage claims instructions. For county roads, call Pickens County Roads and Bridges at (864) 898-5934 and ask how to file.
Who do I contact about funding for road repairs?
Road funding is set by Pickens County Council. See Contact County Council for every member’s phone number and the meeting times.
Want the roads fixed for good?
Reporting gets one pothole patched. Paving budgets are decided by Pickens County Council. Contact your county councilman and ask what the county will spend to keep its roads up.
Pickens Pothole Panic
A free browser game about the state of our roads. Dodge potholes, road crews and deer across six Pickens County highways.
Play the game